AMA Training Services and Learning Seat Pty Ltd have joined forces to meet the demands for a flexible training alternative. Online Learning provides the perfect affordable solution to developing your business and personal skills. You can now develop new skills, when and where required, at a pace appropriate to your own style of learning.

Improve skills and awareness through short courses, or qualify the flexible and convenient way. Online learning provides accredited courses from Certificate III and IV to Diploma Level.

Download a brochure or visit us at the Online Education Room to browse the course catalogue.

For further information contact AMA Training Services on 07 38722214

Overview: The Certificate III in Business (Medical Administration) is designed to give you the skills and knowledge you need when working in administrative roles, in particular medical administration. It is designed for persons wishing to gain employment in medical administration or for those persons currently working in this field wishing to update/refresh their existing knowledge and gain a nationally recognised qualification.

Units Covered (* BSBCMN and FLM units are subject to change based on client demand) :

  • BSBMED201A Use basic medical terminology
  • BSBMED301A Use advanced medical terminology
  • BSBMED302A Prepare and process medical accounts
  • BSBMED303A Maintain patient records
  • BSBMED304A Assist in controlling stocks and supplies
  • BSBMED305A Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBCMN301A Exercise initiative in a business environment
  • BSBCMN302A Organise personal work priorities and development
  • BSBFLM303B Contribute to effective workplace relationships
  • BSBCMN310A Deliver and monitor a service to customers
  • BSBCMN311A Maintain workplace safety
  • BSBCMN317A Meet customer needs and expectations

Click here to download a flyer or contact the training department for further details regarding this opportunity.

This program is designed to provide you with the necessary skills for middle management in business/office/administration environments. It is appropriate for those with supervisory or limited management responsibilities within a number of business sectors including small business, medium sized enterprises or a business unit in a larger organisation. 

The Certificate IV in Business is available online or by distance education with mentor support.

Click here to download a brochure or contact the training department for further details regarding this opportunity.

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Our Senior First Aid Level Program is a fast track course comprising a 1 day in-class session focusing on practical outcomes and a 'complete at your own pace' skills questionnaire. Participants will receive the following:

  • Senior First Aid Level Certificate
  • Electronic version of course notes
  • Personal First Aid Kit
  • The AMA Services Emergency First Aid Book

For more information on becoming First Aid qualified call our Training Coordinator on 07 3872 2214 or contact the training department via email.

Click here to download a registration form.

Date: Please call
Location: 88 L’Estrange Tce, Kelvin Grove, Brisbane
Investment: $140.00

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The Medical Reception Course is a comprehensive training program designed to prepare job seekers for employment as Medical Receptionists.

On successful completion of the full course participants will have obtained a Statement of Attainment towards a nationally recognised qualification and can further enhance their career by completing the Certificate III in Business (medical administration) BSB30704 if desired.

  • BSBMED201A - Use basic medical terminology
  • BSBMED302A - Prepare and process medical accounts
  • BSBMED303A - Maintain patient records
  • BSBMED305A - Apply the principles of confidentiality, privacy and security within the medical environment.

Where necessary, arrangements will be made for participants requiring language literacy and numeracy assistance. Client support, welfare and guidance services are available where appropriate.

Options are available for students not wishing to complete the full program.

Click here to download a brochure. (PDF, 967KB)

Click here to download a registration form. (PDF, 155KB)

For availability please contact the Training Coordinator on (07) 3872 2214 or email us at training@amaqservices.com.au

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Are you a natural leader wanting to formalise your skills to advance your career? If you answered yes, the Diploma of Business (BSB50101) is the ideal course for you. With the skills and knowledge you learn in our Diploma programs you will be ready for management level positions in small, medium and large organisations in all sectors of industry.

This course is especially designed for people who are employed or seeking to be employed in managerial or team leader roles.

The Diploma of Business (BSB50101) is available online or via distance education with mentor support.

Click here to download a brochure (159kb) for further information about AMA Training Services Queensland's Diploma programs.

This is a series of workshops for Medical Receptionists. The objective of each workshop is to improve your knowledge and skills in a particular area.

The four workshops are:-

  1. Patient Service Skills: Communication
  2. Patient Care Standards
  3. Patient Scheduling

Are you interested in more information (including workshop dates) ?Click here to download a brochure. PDF (180KB)

Do you want to register for a workshop? Click here to download a registration form.

For further details, availability and locations please contact the Training Coordinator on (07) 3872 2214 or email us at training@amaqservices.com.au

Date: Please call
Duration: 3 hours
Investment: $110 (Inc GST) for each workshop.

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AMA(Q) Services Pty Ltd (Provider Code 31237) in conjunction with UNE Partnerships and the Australian Association of Practice Managers (AAPM) offer a program that is now nationally and internationally recognised. The qualifications are issued by the Registered Training Organisation, UNE Partnerships (Provider Code 6754).

Study is applicable to practice staff who may currently hold a position of Practice Manager, or may be aspiring to undertake a practice management role.

Certificate IV in Practice Management
The Diploma of Practice Management
Prerequisite for Diploma: Cert IV in Practice Management

The Professional Practice Manager Development Program is an industry specific, competency-based program covering all of the essential skills and knowledge needed to manage a modern health care practice. The courses in the program are new and dynamic and on the cutting edge of Practice Management training. Evolving over the last 20 years our qualifications are aligned with the latest industry standards for health care management.

For pricing details and availability please click here.

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This training program is provided by NEXT Training Pty Ltd and leads to the Certificate IV qualification under the TAA04 Training and Assessment National Training Package.

The qualification specifies the competencies required to deliver training in an industry or area of subject matter expertise, and to conduct competency-based assessments in a range of context.

Fourteen Units of Competency make up the TAA40104 Certificate IV in Training and Assessment, consisting twelve core, and two elective units.

Dates:
  • March 5 – 15
  • April 17-30
  • June 18 – 28

Program Investment:

  • $1,550.00
  • Fees are inclusive of any applicable GST
  • Fees are inclusive of comprehensive training and assessment materials, delivery and post-service support.
  • Fees are inclusive of morning / afternoon tea and lunch.

Click here to download a brochure.

For further information please call (07) 3856 0355 or mobile 0407 635 865 or email next_oz@bigpond.net.au

This training workshop pertinent to current holders of BSZ40198 Certificate IV in Assessment and Training leads to the Certificate IV qualification under the TAA04 Training and Assessment National Training Package.

The qualification specifies the competencies required to deliver training in an industry or area of subject matter expertise, and to conduct competency-based assessments in a range of context.

Fourteen Units of Competency make up the TAA40104 Certificate IV in Training and Assessment, consisting twelve core, and two elective units, and those wishing to upgrade to the TAA40104 will need to have evidence of competency in all twelve core units and competence in two elective units

Download a brochure to learn more about our upgrade workshops.

Dates:

  • March 26 2007
  • May 21 2007
  • July 23 2007
  • September 26 2007
  • November 5 2007

Program Investment:

  • Option 1 (5 days) $900.00
  • Option 2 (3 days) $550.00
  • Fees are inclusive of any applicable GST
  • Fees are inclusive of comprehensive training and assessment materials, delivery and post-service support.
  • Fees are inclusive of morning / afternoon tea and lunch
    .

This training program is provided by NEXT Training Pty Ltd and is designed to meet the professional needs of those working as an independent training provider, a Human Resources manager, or in a senior training / management role within a Registered Training Organisation. It is designed to provide critical management knowledge, skills and expertise to enable you to specialise in leading and managing training and development functions within your organisation.

This diploma qualification reflects the more varied expectations of training and assessment management, with outcomes reflecting the roles within public, commercial and enterprise VET sector organisations.

The units offered reflect current requirements and focus on key areas of professional practice in the learning environment, development of learning resources and strategies, delivery and facilitation strategies, leading, coordinating and managing assessment systems and evaluations.

Dates:

  • 19-30 March
  • 7-18 May
  • 2-13 July

Program Investment:

  • $2,500.00
  • Fees are inclusive of any applicable GST
  • Fees are inclusive of comprehensive training and assessment materials, delivery and post-service support.
  • Fees are inclusive of morning / afternoon tea and lunch.

Click here to download a brochure.

For further information please call (07) 3856 0355 or mobile 0407 635 865 or email next_oz@bigpond.net.au

Are you at risk? Legislative requirements throughout Australia set a minimum standard for all business practices. Do you know what they are? Protect yourself and your organisation against liability, know your obligations as a manager and employee.

AMA Training Services Online Education Room offers a range of compliance courses including:

  • OH&S
  • Equal Employment Opportunity
  • Sexual Harassment
  • Bullying
  • Privacy
  • Trades Practices Act

Contact AMA Training Services on 07 38722214 or visit us at the Online Education Room to browse the course catalogue.

AMA Training Services Queensland is proud to offer the following training courses conducted by the AMA Queensland IR & Legal Services Department:

These include -

Clerical and Nurses Award                              Conflict Management
Counseling Staff                                                 Privacy in Your Practice
Medico-Legal Issues                                         Workplace Bullying
Australian Workplace Agreements                  Practice Policies
Unfair Dismissal                                                 Recruitment and Selection Techniques

For pricing details and availability please contact the Training Coordinator on (07) 3872 2214 or email us at training@amaq.com.au

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We conduct a wide range of workshops suitable for all levels of Practice Staff as well as Medical Jobseekers. Our workshops are offered to both AMA(Q) members and non-members. Below is a sample of the programs that we are currently offering either online or at our purpose built trining facility at Kelvin Grove:

  • Microsoft Office Suite (PowerPoint/Word/Excel)
  • How to use the Internet and Email
  • Disaster Recovery
  • Basic Computer Maintenance
  • Windows XP
  • Medical Software (PracSoft / Medical Director / Bluechip)
  • Easing the Pain of Information Technology
  • Graphics Programs (including Photoshop 5.5 and CS, Adobe Acrobat, Corel Draw, Frontpage and Publisher)

For pricing details and availability please contact the Training Coordinator on (07) 3872 2214, email us at training@amaq.com.auor visit us at the Online Education Room to browse the course catalogue.

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This course is designed to enable clinical staff to use Medical Director to store clinical records and assist in the running of the practice.

Includes:

  • Overview of Progress Notes
  • Results
  • Recall
  • Letter Writer

Date: Contact the training department by email or call our Training Coordinator on (07) 3872 2214
Location: Various - please call
Cost: $165 Inc GST

We can customize training courses for the needs of your practice.

Date, time and location can be arranged to suit the schedule of the attendees.

Sample topics:

  • Appointments & Scheduling
  • Patient Service Skills & Communication
  • Medical Terminology
  • Managing People Risk Management

Available IT Courses:

  • Pracsoft
  • Medical Director
  • Excel,
  • Word,
  • Power Point
  • Computer Maintenance

Contact the training department by email or call our Training Coordinator on (07) 3872 2214 to arrange a customised quote.